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IDProjectCategoryView StatusLast Update
0000472T99X171.00 SKB EaglePMpublic2019-04-09 11:37
Reporter(SW) Jacky Chiang Assigned To(ALTech) SY Yoon Due Date
PrioritynormalSeveritys2-severeReproducibilityhave not tried
Status closedResolutionfixed 
Summary0000472: "Compatible Doby Atmos" Silk print on rear side
Description"Compatible Doby Atmos" Silk print on rear side
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Activities

(ALTech) SY Yoon

2019-02-27 09:15

developer   ~0001221

Foxconn doesn't have a device that support Dolby Atmos.

(PM) Sheila Tu

2019-02-27 10:07

developer   ~0001222

1. Dolby refuses any parties to use "Compatible Dolby Atmos" logo on the device.
2. Foxconn doesn't have the speaker which supports Dolby Atmos to test.

(ALTech) SY Yoon

2019-03-01 14:17

developer   ~0001287

I think we keep this issue when we decide location of "Compatible DOLBY ATMOS" silk.

(ALTech) SY Yoon

2019-03-19 19:39

developer   ~0001603

We told Foxconn's feedback to SKB.
SKB asked to Dolby on this.
SKB will get some feedback from Dolby directly in this week.
I will update their feedback.
If SKB get a confirmation to attach "Compatible Dolby Atmos", we don't have any issue to attach this logo in the STB and Giftbox.

(PM) Sheila Tu

2019-03-20 09:17

developer   ~0001624

Got it. Please let me know when you get the feedback from SKB.
If Dolby agrees to SKB, I will provide the AI file of housing printing to you, and you can ask SKB to add this logo by themselves.

(ALTech) SY Yoon

2019-04-03 08:58

developer   ~0001838

SKB will not use "Compatible Dolby Atmos" Logo.
But I didn't receive official letter from SKB yet.
If I have a letter, then I will let you know.
But they still ask us to support "Dolcy Atmos" through HDMI pass-through.

(PM) Sheila Tu

2019-04-03 09:32

developer   ~0001843

Got it with thanks. Please help to get the official letter from SKB by 4/8 and we will close this issue. Thank you.

(ALTech) SY Yoon

2019-04-08 11:06

developer   ~0001897

I attached e-mail from SKB. But it is Korean.
The contents of e-mail is as follows :
      As you can see in other e-mails, the Composite Dolby Atmos marking is not available. Please exclude it.
      Instead, please test Dolby Atmos Pass through and share your results.

Issue History

Date Modified Username Field Change
2019-02-22 11:32 (SW) Jacky Chiang New Issue
2019-02-27 09:15 (ALTech) SY Yoon Note Added: 0001221
2019-02-27 10:07 (PM) Sheila Tu Note Added: 0001222
2019-02-27 10:07 (PM) Sheila Tu Assigned To => (PM) Sheila Tu
2019-02-27 10:07 (PM) Sheila Tu Status new => acknowledged
2019-03-01 14:17 (ALTech) SY Yoon Note Added: 0001287
2019-03-19 19:39 (ALTech) SY Yoon Note Added: 0001603
2019-03-20 09:17 (PM) Sheila Tu Note Added: 0001624
2019-04-03 08:58 (ALTech) SY Yoon Note Added: 0001838
2019-04-03 09:32 (PM) Sheila Tu Note Added: 0001843
2019-04-08 08:59 (PM) Sheila Tu Assigned To (PM) Sheila Tu => (ALTech) SY Yoon
2019-04-08 11:06 (ALTech) SY Yoon File Added: RE_ _ALT__Eagle_ Compatible Dolby Atmos 관련 문의.msg
2019-04-08 11:06 (ALTech) SY Yoon Note Added: 0001897
2019-04-09 11:37 (PM) Sheila Tu Status acknowledged => closed
2019-04-09 11:37 (PM) Sheila Tu Resolution open => fixed